Our Impact
Support Transforms
With more than 35 years of experience, we can confidently say support works—and the numbers speak for themselves.
Of the more than 900 formerly homeless individuals served with supportive housing in 2023:
96%
remain in
stable housing
71%
maintain or increase their cash income
6 years
is the average length of stay
98%
stay at least
a year
$535
is the average increase in monthly income
Our demographics
In 2023, we served 1,672 individuals across our footprint.
640
of those individuals
live in a building
owned and operated
by SupportWorks
541
participate in a
scattered-site
program
491
are served through
Supportive Services
for Veteran Families
Some other key demographic information to know about our formerly homeless residents and participants:
Most have a disability
60% mental health / substance use
36% physical
Most are older
80% are over 45
Most are black
70% black
25% white
5% other
9% are veterans
Most are male
63% male
36% female
1% other
Numbers can never tell the full story
of the supportive housing model
View our full Impact Report to see more
Stories of Hope
Muhammad
The Crossings
Before experiencing homelessness, Muhammad was a true American success story. An Iraqi immigrant, he worked for the U.S. Army, made a six-figure income, and was happily married with two kids and a beautiful home in Virginia.
But while deployed, he was injured. When he came home, his disability and PTSD began affecting his life and relationships. His marriage fell apart, and he lost his home and investments. In January 2015, he moved into his car, where he lived for the next eight years.
Joel
Gosnold
Very few people understand the power of grace to change someone’s life like Joel Chambers. Both grace from those around you and “God’s grace in saving and changing lives.”
Before he experienced homelessness, Joel’s life showed his commitment to what he calls “progress, not perfection.” He’d been involved in the criminal justice system as a young man, but was working hard to reintegrate back into society after some time in prison. He was married, had a job at an Apple Genius Bar, and was in college full-time getting his degree in software development. “Life was good,” he said.
Curtis
Studios at South Richmond
I’m a person that worked real hard and worked all my life. I used to feed the homeless and everything. And then one day, I looked up and I was there… It was really hard to see myself like that.” Mr. Moore recalled when talking about his story.
Mr. Moore is a man who always worked hard for the things he had and for the people around him. In 1991, while living in Baltimore, Mr. Moore was shot in the neck while saving five people’s lives. This left him partially paralyzed and with Brown-Séquard Syndrome. This disability changed his life.